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This contact point is available for reaching out for consultation and reporting if the activities of the azbil Group could potentially cause, or have already caused, negative impacts or serious issues regarding human rights (i.e., bullying, harassment, or other human rights violations) or if you become aware of any actions by officers or employees of the azbil Group that may constitute legal or ethical violations (i.e., bribery or other acts of corruption), and anonymous reports are also accepted.
Investigations will be conducted based on the content of the report after ensuring and maintaining the confidentiality of the person who consulted with su or reported the matter in accordance with laws and regulations. If the results indicate that there has been or may be a negative impact on human rights or a violation of laws, regulations, or corporate ethics, we will seek redress for those who have been negatively impacted, pursue the cause of the violation, and take corrective and remedial measures.
The mechanism from accepting consultations and reports to conducting investigations, providing remedies, and implementing corrective actions is available to azbil Group’s officers, employees, partner company personnel, and other external stakeholders. The system will be based on the azbil Group’s Human Rights Policy.
Create New Report / Check Reply / Add Information
Please select the region in which you reside to begin.
About this website
What you can report
You can report the following matters:
・azbil Group’s Activities, as well as Human rights or Legal Violations by its Officers and Employees
Please note that consultations and reports intended for defamation, slander, or malicious purposes cannot be accepted.
Additionally, please refrain from advertisements, promotions, or solicitations of services. Inquiries other than intended purposes may not receive a response.
Persons who can use this reporting channel
In all countries or regions other than China
All external stakeholders are able to use this contact point.
Persons protected by law in relation to reporting
In all countries or regions other than the EU
In principle, only the reporter will be protected.
Within the EU
The reporter, as well as the reporter’s family members, close relatives, and other related persons, will be protected. The scope of protection may be even wider depending on each country.
Conditions for protection by law
You will be entitled to legal protection as long as you are making a report in good faith and are not deliberately making a false report, and you have reasonable grounds at the time you make your report for believing that what you are reporting is true. Even if what you report later turns out to be incorrect, you will continue to be protected by the law.
Respondent of this reporting channel
The following person or the division in charge are responsible for handling reports submitted to this reporting channel:
・CSR Hotline Group
Internal Audit Department
Azbil Corporation
How it works
How this internal reporting channel works
This internal reporting contact point is designed to identify in advance issues such as misconduct and serious human rights concerns that could negatively impact the company, ensuring sound management practices. Reports submitted through this contact point are all sent to the Japanese HQ and are inaccessible to local company personnel.
Azbil Corporation has outsourced the operation of this reporting website and report acceptance services to D-Quest, Inc., a third-party organization. Reports are stored and managed on a server that is protected by advanced security and that is independent from the Company. Unless the reporter voluntarily discloses information, no information that can identify him or her will be revealed to the Company. You can report anonymously or not, as you prefer.
Reporting flow
Once your report is registered on the D-Quest server, a 13-digit Report Number will be issued.
The reporter and the respondent will communicate with each other on this reporting website using the Report Number, and the respondent will make answers such as the investigation results of the report to the reporter.
FAQ
Frequently Asked Questions
General
A.Many cases of corporate fraud have been detected through investigations that started as a result of a whistleblowing report. It is important for the Company’s efforts to ensure compliance in its business operations to nip fraud in the bud as early as possible. The internal reporting system plays an extremely important role in ensuring sound business operations, which are essential for employees and other workers to work safely and securely and for the Company to contribute to society. Please don’t hesitate to use the internal reporting system.
A.You can report a fraud anonymously or not, as you prefer. Unless a reporter explicitly agrees, his or her personal information will never be disclosed to the respondent.
A.Please refer to “What you can report” in “About this website.”
A.Please refer to “Respondent of this reporting channel” in “About this website.”
A.D-Quest, Inc. is a service provider specializing in whistleblowing, and supports whistleblowing systems from development to operation. It operates this reporting channel as a third-party organization under an outsourcing contract with the Company. Its business is operated independently from its corporate clients, and D-Quest operates its reporting website on its own server. D-Quest has obtained an international certification, JIS Q 27001:2014 (ISO/IEC 27001:2013), in the field of telecommunications, and reports are communicated securely and stored after being encrypted.
Reporting interaction
A.From the URL shown in the “Create New Report / Check Reply / Add Information” section on the Home page, you can submit a report, review the respondent’s reply, and send your reply to the respondent.
A.Please proceed to the reporting page by clicking on the URL shown in the “Create New Report / Check Reply / Add Information” section on the Home page. You will find the manual on that page for you to click on and read.
A.In Japan, the respondent will review reports within 1 business day after they are submitted. In the EU and in other regions, reports will be reviewed by the respondent within 7 days and 8 business days, respectively. Subsequently, the respondent will promptly send a reply to the reporter. However, it may take more days depending on Japanese national holidays, New Year holidays, and summer vacation periods.
A.When making your new report, you can register an email address to receive emails notifying of the respondent’s reply. The email address will be irreversibly encrypted and will be unreadable by D-Quest and the respondent. Therefore, you can receive notification emails even when you make a report anonymously.
A.We are unable to answer any questions about Report Number, PIN Code, and Common ID / Common Password. If you forget your Report Number or PIN Code, you need to report the matter again as a new report.
Post-reporting actions
A.After you receive a reply from the respondent, please review it and send a reply. If there is anything that you forgot to mention or any information that you want to add, you may add information without waiting for the reply from the respondent to arrive. For details, pleases refer to the manual.
A.The status of the investigation on your report will be included in the reply from the respondent. If you have a suggestion about the investigation method or other matters, please advise the respondent in your initial report or your reply to them.
Protection of reporters
A.In Japan, the Whistleblower Protection Act is in place to strictly prohibit disadvantageous treatment on the grounds that someone has made an internal report. Similarly, reporters are also protected outside Japan based on local laws. If you feel that you are being treated disadvantageously, you can report the matter separately to this channel or use other reporting channels to report it.
Other
A.No person other than the reporter can obtain information about a report made by a reporter. Therefore, no one can know whether anyone has made a report on a matter involving himself or herself.
A.Although it is desirable if you can make a report on grounds that are as reliable as possible, you can report a fraud even if you do not have positive proof or evidence. As long as you make a report in good faith, you will not be subject to disciplinary action even if what you report turns out to be incorrect.
Policy
Corporate Philosophy / Symbol / Policies
The azbil Group Basic Policy on Human Rights
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